Privacy Policy
Last Updated: January 2, 2026
1. Introduction
Welcome to SociallyCurrent AI. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our influencer marketing platform.
By using SociallyCurrent AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our platform.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you provide when you:
• Create an account (name, email, password, business information)
• Complete your profile (bio, location, social media handles)
• Subscribe to our services (payment information, billing details)
• Create or participate in campaigns
• Communicate with us (support tickets, emails, feedback)
2.2 Information from Third-Party Integrations
When you connect third-party accounts to SociallyCurrent AI, we collect:
Social Media Platforms (Instagram, TikTok, YouTube):
• Profile information (username, bio, profile picture)
• Follower count and audience demographics
• Engagement metrics (likes, comments, shares, views)
• Content performance data
• Post and story data for campaign tracking
E-commerce Platforms (Shopify, Stripe):
• Transaction data and sales information
• Order details and customer behavior
• Revenue and conversion tracking
Analytics Platforms (Google Analytics 4):
• Website traffic and user behavior
• Conversion tracking and attribution data
• Campaign performance metrics
2.3 Automatically Collected Information
When you access our platform, we automatically collect:
• Device information (type, operating system, browser)
• IP address and location data
• Usage data (pages viewed, features used, time spent)
• Cookies and similar tracking technologies
• Log data (access times, errors, performance metrics)
3. How We Use Your Information
We use the information we collect to:
3.1 Provide and Improve Our Services
• Create and manage your account
• Connect you with creators, brands, or agencies
• Track campaign performance and deliverables
• Process payments and subscriptions
• Provide analytics and insights
• Improve platform functionality and user experience
3.2 Communication
• Send service-related notifications
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)
• Notify you about campaigns, opportunities, or platform updates
3.3 Security and Compliance
• Detect and prevent fraud, abuse, or illegal activities
• Enforce our Terms and Conditions
• Comply with legal obligations
• Protect the rights and safety of our users
3.4 Analytics and Research
• Analyze platform usage and trends
• Develop new features and services
• Create aggregated, anonymized data for industry insights
4. How We Share Your Information
4.1 With Other Users
Creators: Your profile information and social media metrics are visible to brands and agencies when you apply to or are considered for campaigns.
Brands/Agencies: Campaign information and creator selections may be shared with participating creators.
4.2 Service Providers
We share information with third-party service providers who help us operate our platform:
• Payment processors (Stripe)
• Cloud hosting providers (AWS)
• Email service providers
• Analytics services
• Customer support tools
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.4 Legal Requirements
We may disclose your information to comply with:
• Legal obligations and court orders
• Government or regulatory requests
• Law enforcement requirements
4.5 With Your Consent
We may share your information for other purposes with your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
• Encryption of data in transit and at rest
• Secure authentication using AWS Cognito
• Regular security audits and monitoring
• Access controls and employee training
• Regular backups and disaster recovery procedures
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
• Provide our services to you
• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, or reporting obligations
• Resolve disputes and enforce our agreements
When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it by law.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
7.1 Access and Portability
Request access to your personal information and receive a copy in a portable format.
7.2 Correction
Request correction of inaccurate or incomplete information.
7.3 Deletion
Request deletion of your personal information, subject to certain exceptions.
7.4 Opt-Out
Opt-out of marketing communications at any time using the unsubscribe link in emails or through your account settings.
7.5 Withdraw Consent
Where we rely on consent, you can withdraw it at any time.
7.6 Restrict Processing
Request restriction of processing your information in certain circumstances.
To exercise these rights, contact us at privacy@sociallyCurrent AI.com. We will respond to your request within 30 days.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Maintain your session and preferences
• Analyze platform usage and performance
• Personalize your experience
• Deliver targeted content and advertisements
You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.
We use both session cookies (deleted when you close your browser) and persistent cookies (remain until deleted or expired).
9. Third-Party Services and Links
Our platform integrates with and may contain links to third-party services (Instagram, TikTok, YouTube, Shopify, Stripe, Google Analytics). These services have their own privacy policies, and we are not responsible for their practices.
When you connect third-party accounts, you should review their privacy policies to understand how they collect and use your information.
10. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete it.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws.
We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including standard contractual clauses and other legally approved mechanisms.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
• Right to know what personal information we collect and how it's used
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your rights
To exercise these rights, contact us at privacy@sociallyCurrent AI.com.
13. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ('right to be forgotten')
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority
Our legal basis for processing your data includes contract performance, legitimate interests, consent, and legal obligations.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We will notify you of material changes via email or prominent notice on our platform at least 30 days before the changes take effect. Your continued use of SociallyCurrent AI after the effective date constitutes acceptance of the updated policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@sociallycurrent.ai
Support: support@sociallycurrent.ai
Data Protection Officer: dpo@sociallycurrent.ai
Your Privacy Matters: We are committed to transparency and protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your data. If you have any questions or concerns, please don't hesitate to reach out to us.